Shipment processing time
All orders are processed within 5 business days
Shipments or deliveries do not occur on weekends or holidays. If your company is experiencing a high volume of orders, prossessing time will delay several days, and we will notice you by email.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
After your order is dispatched, it will take the following time frame to be delivered to you.
USA,Germany,Italy,Spain: 8 - 14 Days
UK&France: 6-12 Days
Canada: 25 - 40 Days
Australia: 8 - 12 Days
Other Europe: 8 - 15 Days
Other countries: 7 - 21 Days
Yunexpress or SF-international is the default Standard shipping method, If you choose fastshipping method, you need pay another US$12.
*Add any disclaimers related to shipping services you offer, shipping location limitations, and if delivery delays may occur.
Shipment to P.O. boxes or APO/FPO addresses
We do not accept P.O. boxes address.
Shipment confirmation and order tracking
You will receive a shipment confirmation and tracking number after we ship the order out, you can check your email or order page.
Customs, duties, and taxes
Tryhomy is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Tryhomy is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
We accept seven-days returns after delivery successfully. We offer return service only when the products have quality problem, so please confirm the order before you pay it. If you want to return, pls contact out support team first. After we receive the returned package and checked it, you will get refund in 2-3 days.
The return address:
16-2, Unit 1, Building 4, No.18, Qixia Road, Northern New District, Chongqing
For more information, email support email@example.com